Shipping & Tracking FAQs

How long does shipping take?

Shipping within the USA takes 2-5 days. For an accurate estimate, you can track your order: 1.) To track your order, click the chat icon in the bottom right hand corner of the current screen you are…

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How can I track my package?

1.) To track your order, click the chat icon in the bottom right hand corner of the current screen you are viewing. When this window appears, click "Track an order". 2.) When you click the "Track an…

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Did you recently move? Here's how to get your packages forwarded to your new address

If you recently moved, we highly suggest filing a change of address with USPS. This will ensure that any mail sent to your previous address will be forwarded to your new address. It only cost $1.00 a…

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My tracking number says my package was delivered, but it hasn't arrived

Check with a neighbor & residents at your home. The package might have been signed for by a neighbor or another resident at your location. Can you please check with others at your address, or perhaps…

Matthew Kinneman
Updated by Matthew Kinneman

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