How long does shipping take?

Shipping within the USA take usually 2-5 days. For an exact delivery date, look for the email with the subject link: "Order #99999 confirmed - Tracking updates inside" (your order number will be uniq…

Do you ship to Canada?

For fast and free shipping on Bully Max products to Canada, we recommend visiting https://amazon.ca/bullymax We ship the following products to Canada from https://amazon.ca/bullymax : Bully Max Muscl…

Do you ship Bully Max to Australia / AU?

Yes, Bully Max is now made in Australia and ships from Australia. You can order Bully Max muscle building powder for dogs at: https://bullymaxaustralia.com/ This is our latest and most effective form…

How do I cancel my subscription / auto ship order?

Detailed instructions on how how to cancel your subscription from the Bully Max account dashboard. Cancel subscription / cancellation / canceling

How to save 25% on your order by subscribing

You can subscribe to any Bully Max product & save 25% here: Subscribe and save 25% on Bully Max products Benefits of subscribing to Bully Max products. You have complete control over your subscriptio…

How do I make updates / changes to my subscription?

STEP 1.) Login to your subscription dashboard. You can login to your subscription dashboard here: https://shop.bullymax.com/tools/recurring/login Having trouble logging in or remembering your passwor…

How can I track my package?

Look for the email with the following subject line: "Order #99999 confirmed - Tracking updates inside" (your order number will be unique). This email is sent immediately after your order is placed. T…

My order won't go through / order was declined

Solution #1 — use an alternative payment method. Return to the checkout page of bullymax.com and use one of the following payment methods as an alternative: Paypal, Amazon Pay, Apple Pay, or Google P…

What causes the dog food bags to look like they are vacuum-packed?

This is a function of the freshness valve on the side of the bag. The valve is designed to let air out but not in. After being filled, our bags are stacked on pallets prior to being shipped to you. B…

How do I make changes to my account?

Step 1: Log into your account. Fist, Login to your account. If this is your first time logging in, please check your inbox for your password. If you can't locate your password, you can reset your pas…

Bully Max Points / Rewards Program

How to get started. To access the rewards program, login to your account : https://shop.bullymax.com/account/login If you don't have an account, you can create one here: https://shop.bullymax.com/acc…

How do I login to my subscription dashboard at bullymax.com?

You can login to your subscription dashboard here: https://shop.bullymax.com/tools/recurring/login Having trouble logging in or remembering your password? You can request access to your subscription…

My tracking number says my package was delivered, but it hasn't arrived

Check with a neighbor & residents at your home. The package might have been signed for by a neighbor or another resident at your location. Can you please check with others at your address, or perhaps…

How do I update the payment method on my subscription?

STEP 1.) Login to your subscription dashboard. You can login to your subscription dashboard here: https://shop.bullymax.com/tools/recurring/login Having trouble logging in or remembering your passwor…

Did you recently move? Here's how to get your packages forwarded to your new address

If you recently moved, we highly suggest filing a change of address with USPS. This will ensure that any mail sent to your previous address will be forwarded to your new address. It only cost $1.00 a…

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