Shipping & Tracking FAQs

How can I track my package?

Look for the email with the following subject line: "Order #99999 confirmed - Tracking updates inside" (your order number will be unique). This email is sent immediately after your order is placed. T…

Updated 8 months ago

How long does shipping take?

Shipping within the USA take usually 2-5 days. For an exact delivery date, look for the email with the subject link: "Order #99999 confirmed - Tracking updates inside" (your order number will be uniq…

Updated 8 months ago

Did you recently move? Here's how to get your packages forwarded to your new address

If you recently moved, we highly suggest filing a change of address with USPS. This will ensure that any mail sent to your previous address will be forwarded to your new address. It only cost $1.00 a…

Updated 8 months ago

My tracking number says my package was delivered, but it hasn't arrived

Check with a neighbor & residents at your home. The package might have been signed for by a neighbor or another resident at your location. Can you please check with others at your address, or perhaps…

Matthew Kinneman
Updated 8 months ago by Matthew Kinneman