Account information
I'm having trouble logging into my account / how to reset your password
How do I make changes to my account?
How do I create an account?
Auto-ship /Subscriptions
How to save 10% on your order by subscribing
How do I cancel my subscription / auto ship order?
How do I update the payment method on my subscription?
How do I make updates / changes to my subscription?
How do I login to my subscription dashboard at bullymax.com?
Exercise & Feeding Tricks / Tips
Exercise tips
Building Muscle in Older Dogs
How to build a spring pole (exercise equipment for dogs)
How to build a flirt pole (Exercise equipment for dogs)
How to train your dog to weight pull - 101
Weight pulling tips — caring for your dog's nails
Learn about the sport of weight pulling
Feeding tips
My dog doesn't like the taste of the food anymore. What do I do? / Food Storage tips
7 Tips to Keep Your Dog at a Healthy Weight
4 Tips for feeding Bully Max Powder & Bully Max Muscle Building Powder & Bully Max Total Health to your dog
Feeding tip for picky eaters & dogs that lose interest in their food
The food made my dog's stomach upset. What do I do?
Raw dog food recipe for boosting your dog's health
General
Placing your order
Buy now and pay later with Shop Pay installments
How do I choose the right product for my dog?
Do you ship to Canada?
I'm having trouble logging into my account
My order won't go through / order was declined
My coupon code isn't working
Product information
Bully Max Dog Food FAQs
Can my puppy use Bully Max dog food?
Can you send me samples of Bully Max?
Why choose Bully Max dog food?
What causes the dog food bags to look like they are vacuum-packed?
How much of Bully Max dog food should I feed my dog?
What's the expiration date on Bully Max dog food?
What's the #1 ingredient in Bully Max High Performance dog food?
Bully Max Muscle Building Tabs FAQs
Can my puppy use Bully Max products?
Can pregnant and nursing females use Bully Max?
How long until I see results?
What are the differences between Bully Max and Gorilla Max?
Why choose Bully Max?
Does Bully Max work for all breeds of dogs?
What is Bully Max?
How old does my dog have to be to use Bully Max?
Is Bully Max Safe?
What happens if I stop using Bully Max?
Do I need to exercise my dog when using Bully Max?
General Product FAQs
What product should I choose?
Can you combine products / are they compatible with one another?
Which Muscle Builder is Right For Your Dog?
Gorilla Max FAQs
How do I feed Gorilla Max to my dog?
How much does my dog need / What are the feeding instructions?
Can you combine Bully Max with Gorilla Max?
What age does my dog need to be to use Gorilla Max?
Can all breeds of dogs use Gorilla Max?
Does Gorilla Max change my dog’s behavior or mood?
What are the ingredients in Gorilla Max?
What is the guaranteed analysis for Gorilla Max?
Miracle Vet FAQs
What type of animals can use Miracle Vet weight gainer?
Is Miracle Vet safe?
What age does my dog need to be in order to use Miracle Vet?
How much weight will my dog gain when using Miracle Vet?
How fast until I see results when using Miracle Vet?
Do Miracle Vet results last?
What are the ingredients in Miracle Vet?
How do I use Miracle Vet?
How much Miracle Vet should I feed my dog?
Shipping & Tracking FAQs
How long does shipping take?
How can I track my package?
Did you recently move? Here's how to get your packages forwarded to your new address
My tracking number says my package was delivered, but it hasn't arrived
Videos
The Top 10 Mistakes The New Dog Owners Make
Gottiline's Dax
What is an American Bully?
Temperament and Functionality
Watch This Video Before Going to a Dog Park
Become a better pit bull owner in less than 4 minutes
How to vaccinate your dog at home
Homemade Dog Shampoo Recipe — Cleans, deodorizes, and repels flies
The Incredibullz hanging out with Bully Max exercise toys
The Incredibullz using Bully Max exercise equipment
- All Categories
- Placing your order
- My order won't go through / order was declined
My order won't go through / order was declined
Solution #1 — use an alternative payment method
Return to the checkout page of bullymax.com and use one of the following payment methods as an alternative: Paypal, Amazon Pay, Apple Pay, or Google Pay.
When you choose one of these payment methods, you can skip the entire checkout process.

Solution #2: Return to the product page & use one of the buy it now buttons.
On the product page, click the link titled "More payment options".

Once this "More payment options" link is clicked, a number of alternative payment methods will be displayed. Choose one of these methods to complete your order.

Here are the most common reasons credit cards decline:
- The funds are not currently available on your account or credit card.
- A security hold was placed on your card (contact your credit card provider to resolve this)
- Your billing and shipping addresses are a mismatch (please ensure your billing address and shipping addresses match)
- The CSV code (the last three digits on the back of your card) is incorrect
- Your card number was typed incorrectly
- The billing address or zip code doesn't match what's on file for your credit card
To find the exact cause of the issue, please contact your credit card provider. Your credit card company doesn't provide us with the reason for the decline.